Shipping policy

Last Updated: July 2026

Thank you for shopping with Zyra. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During high-demand periods or promotional sales, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email or SMS with your tracking details (where available).

Shipping Time

Estimated delivery times:

  • Metro Cities: 3–6 Business Days
  • Other Cities & Towns: 4–8 Business Days
  • Remote Locations: 5–10 Business Days

Please note that these are estimated delivery times and may vary depending on your location and courier partner.

Shipping Charges

We offer Free Shipping Across India on all prepaid orders unless stated otherwise on the product page.

Any applicable shipping charges for Cash on Delivery (COD) or special delivery services will be displayed during checkout before payment.

Order Tracking

Once your order has been dispatched, you will receive tracking details via email or SMS.

If you do not receive tracking information within 48 hours of shipment, please contact us at:

📧 Email: getzyra@gmail.com

Delivery Delays

While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Public holidays
  • Courier partner delays
  • Natural disasters
  • Government restrictions
  • High order volumes

Zyra is not responsible for delays caused by third-party courier services after your package has been handed over for delivery.

Incorrect Shipping Information

Please ensure your shipping address, phone number, and email address are correct before placing your order.

Zyra cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping details, contact us immediately at getzyra@gmail.com. We will do our best to update your information before your order is dispatched.

Failed Deliveries

If a delivery attempt fails due to:

  • Incorrect address
  • Customer unavailable
  • Refusal to accept delivery

the courier partner may attempt re-delivery or return the package to us.

Additional shipping charges may apply for re-shipping returned packages.

Damaged Packages

If your package appears damaged upon delivery:

  • Take clear photos of the package before opening it.
  • Contact us within 48 hours of delivery.
  • Email us at getzyra@gmail.com with your order number and photos.

We will review your case and assist you as quickly as possible.

International Shipping

Currently, Zyra ships only within India.

We do not offer international shipping at this time.

Contact Us

If you have any questions regarding shipping, please contact our support team:

Zyra Customer Support

🌐 Website: https://getzyra.shop

📧 Email: getzyra@gmail.com

Business Hours:

Monday – Saturday

10:00 AM – 6:00 PM (IST)